Política de envío

Shipping Policy

Processing Time
All orders are processed within 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping Time
Once your order has shipped, delivery typically takes up to 9 business days, depending on your location. We currently ship worldwide.

Total Estimated Delivery Time
Processing (3 business days) + Shipping (up to 9 business days) = most orders arrive within 12 business days of purchase. These are estimates, not guarantees — actual delivery times may vary due to customs, carrier delays, or events outside our control.

Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking
You will receive a shipping confirmation email once your order has shipped, including your tracking number(s). Tracking information may take 24-48 hours to update after your order ships.

Customs, Duties, and Taxes
For international orders, we are not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the buyer's responsibility and are collected by the carrier or customs office at the time of delivery.

Delays
We are not responsible for delays caused by the shipping carrier, customs processing, weather events, or other circumstances beyond our control. If your order is significantly delayed, please contact us at velmori42@gmail.com and we'll help track it down.

Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout. If your tracking shows delivered but you haven't received your package, please contact the carrier first, then reach out to us at velmori42@gmail.com and we'll assist however we can.

Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at velmori42@gmail.com — we can only make changes before the order has shipped.

Questions
If you have any questions about your order or this policy, contact us at velmori42@gmail.com.